Frequently Asked Questions

  • All Bush’s® canned bean products are gluten-free. We do use corn starch in some of our products, but it does not contain gliadin gluten from wheat, barley, oats or rye grains, which may cause adverse responses in people suffering from celiac sprue. In addition, the vinegar used in our canned bean products is corn-based and distilled.



  • All Bush’s® canned bean products are dairy- and casein-free.


  • Glutamic acid is one of the 20 proteinogenic amino acids, and occurs naturally in many foods. We do not add monosodium glutamate (MSG) to our products as a flavour enhancer.


  • None of our Bush’s® Baked Beans products contain any of the eight major allergens as defined by Food Allergen Labeling and Consumer Protection Act of 2004 (FALCPA).

  • Although the exact make-up of our Secret Family Recipe is proprietary, the "natural flavoring" in our Bush’s® Baked Beans does not contain any of the eight major allergens as defined by Food Allergen Labeling and Consumer Protection Act of 2004 (FALCPA).


  • None of our Bush’s® Savoury Beans products contain any of the eight major allergens as defined by Food Allergen Labeling and Consumer Protection Act of 2004 (FALCPA).


  • The exact make up of "natural flavouring" is considered proprietary; however, none of our Bush’s® Savoury Beans products contain any of the eight major allergens as defined by Food Allergen Labeling and Consumer Protection Act of 2004 (FALCPA).


Product Questions

  • We're best known for our Baked Beans, but we actually make a wide range of products, including Refried Beans and Savoury Beans Read about them here.


  • Our canned bean products have a "Best By" date printed on the packaging. We recommend that products be used by that date. If properly stored, our canned bean products may be safe beyond that date; however, they will most likely have an altered flavour or appearance.

  • Our Sweet & Tangy Vegetarian Baked Beans are certified kosher by the Orthodox Union (OU). Even though they are not vegan-certified, the natural flavouring used in our Sweet & Tangy Vegetarian Baked Beans is animal-free.
  • Several of our products are vegetarian. A complete list is below.

    • Sweet & Tangy Vegetarian Baked Beans
    • Brown Sugar Hickory Baked Beans
    • Honey Baked Beans
    • Maple Style Baked Beans
    • Black Bean Fiesta Savoury Beans
    • Southwestern Pinto Savoury Beans
       
  • Yes, we can help. Although distribution of our products are national, not all stores carry all varieties. To find the item you’re looking for, please try our product finder tool or contact our Consumer Relations department via our Contact Us page, call us at 1-800-590-3797 from 8 a.m.–5 p.m., Monday through Friday, Eastern Time, or write to us at:

    Bush Brothers & Company
    Consumer Relations
    P.O. Box 52330
    Knoxville, TN 37950-2330

  • There is no need to freeze unopened cans of beans because the canning process preserves our products. After opening, beans can be frozen in an airtight container for a short period of time. There should not be a significant change in the flavour, but the character of the beans will most likely be altered. After being frozen, the beans tend to be much softer than normal. If you do decide to freeze our products, we do not recommend freezing for an extended period of time or freezing in the can.

  • The best way to store the product after opening the can is in an airtight container in a refrigerator. This preserves the beans for 2–3 days. We do not recommend refrigerating the beans in the can.

  • It is the policy of Bush Brothers & Company to avoid reading or accepting any unsolicited ideas for new products, product improvements, advertising or packaging concepts. Our staff may be working on similar ideas and this policy avoids confusion about our ownership of new concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.

Company Questions

  • Yes, Bush’s® Visitor Centre is located in the town where it all began, Chestnut Hill, Tennessee. It has the original general store A.J. Bush opened, a theatre, exhibits showcasing the Bush’s® story and a café. The menu features deli sandwiches, salads, hamburgers and hot dogs, a daily special, vegetables, beans, homemade desserts and an ice cream shop. For hours, please see our Visitor’s Center page. If you need more information please call (865)-509-3077 or find directions here.


  • Service animals, as defined by the Americans With Disabilities Act (ADA), are welcome inside the buildings at our Visitor's Centre. The ADA defines service animals as dogs that are individually trained to do work or perform tasks for people with disabilities. Please leave other pets at home.


  • Although we do not offer tours of our manufacturing facilities, you can see many features of how our products are made at our Visitors Centre in Chestnut Hill, Tennessee.


  • Yes. You can find that information right here.


  • Because Bush Brothers & Company is a family-owned corporation, our company stock is not available to the general public. And because we are privately held, our annual report is not made public.


  • At this time, Bush Brothers & Company does not accept unsolicited resumes for non-advertised positions. If you would like to contact our various Human Resources departments, letters can be directed as follows:

    Knoxville Office:
    Human Resources Department
    P.O. Box 52330
    Knoxville, TN 37950-2330
    (865) 588-7685

    Dandridge, Tennessee, Plant:
    Human Resources Department
    3304 Chestnut Hill Road
    Dandridge, TN 37725
    (865) 509-2361

    Augusta, Wisconsin, Plant:
    Human Resources Department
    600 S Bush Brothers Drive
    Augusta, WI 54722
    (715) 286-2211


  • It is our policy to avoid accepting any unsolicited ideas about new products, product improvements, advertising or packaging concepts. Information sent to us will be treated as non-proprietary and non-confidential. Any suggestions become the property of Bush Brothers & Company and may or may not be used by us for any purpose.

     

    If you can't find what you are looking for, or if you would like to send us additional comments, please contact our Consumer Relations department via our Contact Us page, call us at 1-800-590-3797 or write to us at:

    Bush Brothers & Company
    Consumer Relations
    P.O. Box 52330
    Knoxville, TN 37950-2330